We are unable to ship orders VAT free in relation to BFPO orders, however if you wish to place an order for qualifying products you can request a refund for the VAT from customer services.
Please ensure the BFPO address is entered into the fields of the order form in the specific format shown below: -
Large items including bikes, frames trainers, bike boxes and workstands can not be sent to BFPO addresses, this is a restriction set by BFPO.
Please contact customer services within 3 months of you order date.
How to enter BFPO Addresses
BFPO addresses must be entered into the fields in our online order form in a specific format, as shown below for example:
Full name: Rank, Name
Address line 1: Company, Regiment
Address line 2: BFPO ### (eg: BFPO 123)
Postcode: HA4 6DQ
Country: United Kingdom
The BFPO website contains a list of goods which may not be shipped to BFPO addresses, click here for further information.
Large items including bikes, frames, trainers, bike boxes and workstands may not be sent to BFPO addresses. This is a restriction set by the BFPO.
We are currently unable to remove VAT from goods and orders that are shipped to BFPO addresses. However, if you wish to place an order for the items that you require, please email us once you have received delivery, and then we can then refund the cost of VAT back to you without delay.
Please note that we can reimburse the VAT paid on orders within the past 3 months, please ensure you contact us early enough after receipt of your goods to avoid disappointment.